Privacy Policy

Last Updated: October 3, 2025

Compassionate Crossings (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://compassionate-crossings.com, use our services, or interact with us in other ways.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with our website or use our services:

Personal Information: Name, email address, phone number, pet details, or any other information you voluntarily submit through contact forms or bookings.
Usage Data: Information about how you use our website, such as pages viewed, time spent on the site, referral sources, and browser/device type.
Cookies: Small data files that are stored on your device to track activity and preferences.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To provide and improve our end-of-life pet care services.
To respond to inquiries and communicate with you.
To personalize your experience on our website.
To send updates, newsletters, or marketing materials (only if you opt-in).
To comply with any applicable legal obligations.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except in the following cases:

Service Providers: We may share your information with trusted service providers who help us operate our website and deliver services (e.g., hosting platforms, contact form services).
Legal Requirements: We may disclose your information if required by law, court order, or to comply with a legal process.

4. Data Security

We implement appropriate technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is completely secure.

5. Your Rights

Depending on your location, you may have the right to:

Access and correct your personal data.
Request that we delete your personal data.
Opt out of marketing emails at any time.
Withdraw consent for any data processing done based on your consent.

To exercise any of these rights, please contact us at: info@compassionate-crossings.com

6. Cookies

Our website uses cookies to enhance your experience and analyze site performance. You may choose to disable cookies through your browser settings. For more details, refer to our Cookie Policy (if applicable).

7. Changes to This Privacy Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically to stay informed.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Email: admin@compassionate-crossings.com

Mailing Address:

Compassionate Crossings

2320 Brookline Drive; Hoover, AL 35226; United States