Terms and Conditions

Last Updated: 10/12/25

Welcome to Compassionate Crossings, LLC (“we,” “us,” or “our”). By using our website https://compassionate-crossings.com/ and services, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms
By accessing or using our website or services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Use of the Website
You may use our website for lawful purposes only. You agree not to:

Violate any applicable laws or regulations.
Engage in any activity that could damage, disable, or impair the website or
interfere with another user's ability to use the website.

3. Account Registration

To access certain features of our services, you may need to create an account. You agree to provide accurate and complete information during the registration process. You are responsible for keeping your account details and password confidential.

4. Intellectual Property

All content on the website, including text, graphics, logos, and images, is owned by or licensed to Compassionate Crossings, LLC and is protected by copyright and other intellectual property laws. You may not copy, distribute, or modify any content without our permission.

5. Payments
If you purchase any products or services from us, you agree to provide accurate payment information. All payments are subject to applicable taxes and fees, and prices may change from time to time.

6. Limitation of Liability
Compassionate Crossings, LLC will not be liable for any damages, losses, or costs arising from your use of the website or services, including but not limited to direct, indirect, or consequential damages.

7. Privacy Policy
Your use of the website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. Please review our Privacy Policy https://compassionate-crossings.com/privacy-policy/.

8. SMS

SMS Consent Communication:
The information (phone numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

Types of SMS Communications:
If you have consented to receive text messages from Compassionate Crossings, you may receive messages related to the following:

Appointment reminders
Follow-up messages

Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to [X] SMS messages per week related to your appointments or other services.

Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on your carrier’s pricing plan.

Opt-In Method:
You may opt in to receive SMS messages from Compassionate Crossings by submitting an online form.

Opt-Out Method:
You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message. You can also contact us directly to request removal from our messaging list.

Help:
If you experience any issues, reply with the keyword “HELP” or contact us directly at https://compassionate-crossings.com/contact-us/.

Additional Options:
If you do not wish to receive SMS messages, simply leave the SMS consent checkbox unchecked on our forms.

Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms of Service.
Message frequency may vary.

9. Termination
We may suspend or terminate your access to the website or services if you violate these Terms and Conditions. You may also terminate your account by contacting us.

10. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the updated date will be noted at the top.

11. Governing Law
These Terms and Conditions will be governed by the laws of the United States of America and state of Alabama, without regard to its conflict of law principles. Any disputes will be resolved in the appropriate courts of the United States of America and state of Alabama.

12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:

Email: admin@compassionate-crossings.com

Address: 2320 Brookline Drive; Hoover, AL 35226; United States